Swift Reach Digital Ltd | Last updated: June 2024
1. Who We Are
Swift Reach Digital Ltd is a digital agency registered in the United Kingdom. Our registered business contact is hello@swiftreach.uk. Our website is swiftreach.uk. References to “we”, “us”, or “our” in this policy refer to Swift Reach Digital Ltd.
2. What Information We Collect
Information You Provide
When you contact us, submit a project enquiry, or subscribe to our newsletter, we may collect:
- Your name
- Your email address
- Your phone number (if provided)
- Your company name and website URL
- The content of your messages and project details
Information Collected Automatically
When you visit our website, we may automatically collect:
- Your IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and operating system
This data is collected through cookies and standard web analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and project requests
- Deliver agreed services and manage your project
- Send invoices and process payments
- Send newsletters and updates (only with your consent)
- Improve our website and services through analytics
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal grounds under the UK GDPR:
- Contract — where processing is necessary to deliver services you have requested
- Legitimate interest — to operate and improve our business
- Consent — for marketing communications and non-essential cookies
- Legal obligation — where required by law
5. Cookies
Our website uses cookies to improve your experience. These include essential cookies required for the site to function and analytics cookies that help us understand how visitors use our site. You can manage or disable cookies through your browser settings. Non-essential cookies are only used with your consent.
6. Data Sharing
We do not sell or rent your personal data. We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and project management tools. All third parties are required to handle your data securely and in accordance with applicable data protection law.
7. Data Retention
We retain your personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by law. Client project data is generally retained for five years after the end of engagement. Newsletter subscribers may unsubscribe at any time.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where no legal obligation to retain it exists
- Object to or restrict certain types of processing
- Withdraw consent at any time for consent-based processing
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at hello@swiftreach.uk.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption. Access to client data is restricted to authorised team members only.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after changes are published constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Swift Reach Digital Ltd
Email: hello@swiftreach.uk
Phone: +44 (0) 744 143639